COMPUTER AIDED DISPATCH, RECORDS MANAGEMENT SYSTEM, & MOBILE DATA SYSTEM FOR THE ASU POLICE DEPARTMENT

expired opportunity(Expired)
From: Arizona State University(Higher Education)
341904

Basic Details

started - 31 Jan, 2019 (about 5 years ago)

Start Date

31 Jan, 2019 (about 5 years ago)
due - 22 Feb, 2019 (about 5 years ago)

Due Date

22 Feb, 2019 (about 5 years ago)
Bid Notification

Type

Bid Notification
341904

Identifier

341904
Arizona State University

Customer / Agency

Arizona State University
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requesting sealed proposals from qualified firms or individuals for Computer Aided Dispatch, Records Management System, & Mobile Data System for the ASU Police Department. Proposals are to be addressed and delivered to the receptionist area, first floor, University Services Building, Purchasing and Business Services, Arizona State University, 1551 S. Rural Road, (located on the east side of Rural Road between Apache Boulevard and Broadway Road) Tempe, Arizona 85281 on or before 3:00 P.M. MST February 22, 2019. No proposal will be accepted after this time. PROPOSALS MUST BE IN A MARKED SEALED CONTAINER (i.e., envelope, box): Name of Proposer Title of Proposal RFP Number Date and Time Proposal is Due No telephone, electronic or facsimile proposals will be considered. Proposals received after the time and date set for closing, will be returned to the proposer unopened. A representative of Purchasing and Business Services will announce publicly the names of those firms or individuals
submitting proposals. No other public disclosure will be made until after award of the contract. Arizona State University’s Overnight Delivery (FedEx, Airborne, and UPS) address is: Purchasing and Business Services University Services Building Arizona State University 1551 S. Rural Rd Tempe, AZ 85281 Arizona State University’s U.S. Postal Service Mail address is: Purchasing and Business Services Arizona State University P.O. Box 875212 Tempe, AZ 85287-5212 ARIZONA STATE UNIVERSITY Lorenzo Espinoza, Senior Buyer LE/KD 4 SECTION II – PURPOSE OF THE RFP 1. INTENT The Arizona State University Police Department seeks to purchase and institute a public safety-based Computer Aided Dispatch System, Mobile Data System, and Records Management System that will afford each of the four (4) identified campus locations, as well as future locations, to effectively share criminal justice and public safety incident information data between locations in a secure manner. Each module should interoperate as a holistic solution as well as have the capability to integrate with other various value-add applications that make Police dispatch centers a hub for all policing activity. ASU Police understands that over the past few years many CAD/RMS solutions have evolved to highly end-user configurable and user-friendly solutions that are far more effective and efficient than the existing system in every area, from Dispatch to Records to the end users in the field. The ASU PD has decided to move forward with a plan to replace the department’s existing CAD, RMS, Mobile Computing, and Property Systems to meet the departments growing needs. The system network will be required to provide standard deliverables for a police computer-aided dispatch that manages calls for service for law enforcement, and emergency management, as well as the standards for the Arizona Criminal Justice Information System (ACJIS). Additionally, the University requires this product to meet the standards to integrate with Arizona Uniform Crime Reporting System, with the ability to transition and report to the National Incident Reporting System and provide immediate reporting to meet the requirements of the Federal Jeanne Clery Act. The solution is expected to also integrate to various other applications and work within our ASU technology environment and innovative strategies moving forward. 2. BACKGROUND INFORMATION Arizona State University Police Department’s mission is to foster a safe, community-centered environment through engaged collaboration committed to dignity and respect while promoting a safe and secure campus environment for students, faculty, staff, and visitors. We provide quality police services ethically, fairly and equally in partnership with the members of our community. The ASU Police ranks as the 20th largest agency in Arizona and is a CALEA and ICALEA accredited department. ASU Police provides first-response public safety services to the Tempe, Downtown Phoenix, Polytechnic, and West campuses, which are situated throughout the Phoenix metropolitan area. ASU Police headquarters is located on the Tempe campus whose population is similar to a small city. ASU Police and currently employs 92 sworn officers and 80 support personnel including civilian police aides. Patrol efforts are divided between four campuses, which 5 includes roving lieutenants who support each campus when needed. ASU police officers face the same challenges as municipal agencies across the country. All sworn officers are equipped with body cameras and other technology, to categorize and review evidence from their smartphones, as well as have access to the dispatch center headquarters and other operations centers that utilize other technological applications that enhance our situational awareness and provide effective communications with our staff and our public. The Department headquarters houses a 24-hour full-service police communications center, which provides dispatching services for all four campuses for law enforcement and ASU special events, and is the primary 9-1-1 public safety answering point (PSAP) for the university. Dispatchers monitor Motorola public safety radio consoles in addition to answering incoming administration and 911 calls. Dispatchers monitor the Arizona Criminal Justice Information System (“ACJIS”), fire alarms, across all University properties, and closed-circuit cameras. Dispatch uses an emergency alert system to notify each campus community of life-threatening situations on campus and in the immediate area. The Records division uses an RMS database, which houses current and some historical case files. The files are used to query UCR, and Clery reports required by the State and Federal entities. The records division currently depends on a suite of public safety records and management system to ensure all public safety incidents occurring on and about its jurisdiction are appropriately documented. In its current design, there is a significant level of duplication to ensure all records systems contain all relevant and required information. It is the goal of this initiative to create a system with a single data entry platform to record and manage all incidents on campus. The ASU Police Department currently uses Tyler Technology’s New World CAD, RMS, and Mobile Data Computing solutions, which were procured in 2004. These applications have been satisfactory for many years, but are no longer meeting the needs of the department. In addition to the Tyler Technology’s New World applications mentioned above, the department also uses LexisNexis for online reporting. Some systems in use, many of which are stand-alone, characterizes the current public safety technology environment. Some of these applications are national, regional or county databases, while others were implemented to augment in the existing systems. The current version inhibits efficiency and prevents other modules from auto-populating information for a streamlined effect. Current ASU PD hardware includes:  Currently operating in a Windows 7 environment o 2 IBM Servers – a Message Switch and backup o Microsoft SQL Database  100 workstations across 4 campus locations which includes: 6 o 6 dispatch workstations o 2 CAD development/test computers o Administrative Personnel o 8 Records workstations o Report writing o Sergeants o Investigations o Evidence o Crime Prevention o Fleet Supply o Briefing o Lobby o 27 Mobile units Arizona State University (ASU) is among the largest public universities in the nation with over 100,000 students enrolled and a Level One-designated research institution that houses over 1 million square feet of research and classroom laboratory space on four geographically separated campuses. The four main campuses span a 60-mile distance across the Phoenix metropolitan area and are adjacent to seven different city, county, and tribal jurisdictions. With such a large geographical area and the presence of mass amounts of people, assets, and research or intellectual property, the need for immediate, detailed access to vast information (human or social, hazardous and high-security, or physical or tangible- property) is critical to operations. It is imperative that data sharing capabilities and interfaces between CAD/RMS/Mobile systems and other ASU systems are leveraged. Such systems ASU currently have in place, but not all are integrated include: the environmental health and safety hazardous materials management system, radio/voice systems, mass communications system, video management system, business intelligence systems, and more. The University wishes to capitalize on data sharing capabilities between the proposed CAD/RMS/Mobile system and the new hazardous materials management system that contains location, acquisition, dissemination, and dilution and destruction information. The current Hazardous Materials Management System incumbent is OnSite Systems. Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy, and broad access. This New American University is a single, unified institution of more than 600 buildings that include classrooms, laboratories, residential complexes, residential housing, three public elementary schools, and a high school and is comprised of four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students and 12,000 staff/faculty in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and

1551 S. Rural Rd Tempe, AZ 85281Location

Address: 1551 S. Rural Rd Tempe, AZ 85281

Country : United StatesState : Arizona

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Classification

HOUSEKEEPING- GUARD/S206