Utilities Operations Secretary

U
TILITIES OPERATIONS SECRETARY

Public Works Department

 


Pay Grade:
48

Pay Range:
$14.31 to $20.03 per hour

New employees start at beginning level of pay range.

FLSA Status:  
Non - Exempt

Deadline to Apply: 
2/25/2019 5:00 PM

 

 

Position Summary:
The City of Prescott Department of Public Works is seeking an experienced, knowledgeable and collaborative professional for the City's Utilities Division, in the position of Utilities Operations Secretary. Under general supervision of the Water Superintendent, the ideal candidate will join a team of professionals performing daily water operations & maintenance tasks. The successful candidate will possess a positive team oriented attitude.

 

 

Position Requirements:
The selected candidate will possess education and/or experience equivalent to three years of dispatching and secretarial/clerical

work that includes contact with the public and customer service.

 

 

Essential Duties:
The Utilities Secretary will serve as receptionist; greet/direct visitors as required; answer, screen and direct telephone calls; gather information and provide general assistance to callers/visitors while providing exceptional customer service. The secretary will be responsible for day-to-day activities including: activities pertaining to customer service requests; providing accurate communication and work order documentation for crew assignments by supervisors; assisting the Water Operations Superintendent and Supervisors with the creation and review of daily reports for accuracy; filling in for the Water Admin Specialist during lunch breaks and absences; filling in for the Wastewater Admin Specialist during lunch breaks and absences; entering employee time, assets, payroll information; entering equipment and materials into maintenance management software (Lucity) for water operations staff; answering a high volume of calls on multi-line phones and dispatching appropriate staff to routine/emergency calls; coordinating with appropriate Supervisors or Superintendent to initiate Lucity work orders for all work tasks assigned; typing correspondence; proofreading edited copies and preparing various final documents including letters, reports, forms, bulletins, work orders, and other materials for distribution and/or records storage. The secretary will also maintain various computerized and paper files; retrieve, record, log and re-file paper documents; retrieve, revise, print and save computer files; prepare copies of documents as requested; inventory and order supplies and equipment; arrange for the repair and servicing of office equipment and distribute daily mail. The Utilities Secretary will cross-train and perform similar secretarial tasks for Wastewater Operations on an as needed basis.

 

 

Knowledge, Skill and Abilities:

 

Knowledge:
The selected candidate will possess  knowledge of general office procedures, methods and equipment; public relations/customer service principles, practices and techniques; basic accounting or business practices and methods; a variety of computer software, including word processing and database (Lucity)applications, and  Microsoft Office Suite products for Windows. An understanding of the City's governmental organization, policies and procedures is preferred.

 

Skills and Abilities:
The Utilities Secretary will have the skills to provide great customer service; typing, word-processing; preparing and maintaining accurate records, reports, and files; written expression, business correspondence and communication; handling and prioritizing multiple projects; establishing and maintaining effective working relationships with employees, vendors and the general public; understanding and following oral and written directions. Applicant must possess the ability to perform with a high attention to detail and be well organized.

 

 

Physical and Visual Ability:
Candidate must have ability to sufficiently, effectively and safely perform required duties. Candidate must be able to safely operate required office equipment and city vehicles as required.

 

Hearing and Speaking Ability:
Candidate must have sufficient ability to clearly, concisely and effectively communicate in person, over a two-way radio and by telephone.

 

 

Successful candidate will receive a post-offer, pre-employment background screening to include:

        
Drug screening

        
Motor vehicle records check

        
Criminal background screening

 

 


 


City of Prescott Contact Information

201 S. Cortez St.

Prescott, AZ 86303

Email: 
hr@prescott-az.gov
   

Website: 
www.prescott-az.gov

Phone: 928-777-1347 / Fax: 928-777-1213

 


Major Benefits For Full-Time Regular Employees:
Paid time off; ten paid holidays; employee and/or family health and life insurance; short term and long term disability; Arizona State Retirement and Social Security contributions; other optional benefits such as deferred compensation plans and additional life insurance.  PROBATION: Each employee must satisfactorily serve an established probationary period.  NOTE:  When advised, reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the selection process. In accordance with A.R.S. 23 - 493, this position has been identified as "Safety Sensitive". The City of Prescott is an Equal Employment Opportunity employer.